How to Order Photo Restoration

 

  • Please browse our examples of each level of photo restoration service and decide on the level you require. If you are unsure about the level of restoration you require, please tick the “Not sure” option on the order form and we will contact with a quote BEFORE undertaking any work on your image.
  • Complete the order form using the appropriate options. We do NOT ask for payment BEFORE you see the proof of your restored image. 
  • Upload your image using our image uploader; your image will then be stored securely for us to review its condition. 
  • Click the “Complete Order” button.
  • We will contact you within 24 hours if the level of service you requested is not appropriate for the image supplied. We will also email you with an expected completion date for your image and any recommendations our restoration artist has made.
  • We will generally email your proof within five days, but it could be sooner. If we feel that we cannot complete your restoration to our highest standards within seven days, we will contact you to discuss this. This could be for a variety of reasons and will not increase the cost to you. Once we have agreed on the level of service necessary we will not change that.
  • Once you are happy with your restored image payment will be taken before your completed image is sent to you electronically.
  • Your completed image will free from our watermark, as seen in the proof.
  • You may then print your image for display at home, give it as a gift or preserve it for future generations – either way it’s yours forever.
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